Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how Go Forward Equipment collects, uses, stores, and protects information when you use https://goforwardequipment.com and when you contact us for forklifts, parts, logistics, or related services.

1. Information We Collect

  • Contact details you provide (name, email, phone, WhatsApp, company name).
  • Inquiry details (equipment type, condition, quantity, destination country/port, message content).
  • Technical data (IP address, browser type, pages visited, device type, referral source).
  • Communication history with our sales and support team.

2. How We Use Your Information

  • To respond to quote requests and provide equipment proposals.
  • To arrange inspections, documentation, shipping, and after-sales support.
  • To improve website performance, content relevance, and user experience.
  • To prevent abuse, fraud, unauthorized access, or misuse of our platform.
  • To comply with legal, regulatory, and contractual obligations.

3. Legal Basis for Processing

We process personal data based on one or more of the following: your consent, pre-contractual/business communication, legitimate business interests, and legal compliance requirements.

4. Sharing of Information

We do not sell your personal data. We may share limited information with:

  • Logistics, shipping, and customs partners when needed to fulfill export operations.
  • Service providers (hosting, email, analytics, infrastructure) under confidentiality obligations.
  • Authorities where disclosure is required by law or official request.

5. Cookies and Analytics

Our site may use cookies or similar technologies to remember preferences, analyze usage, and improve services. You can control cookies through your browser settings.

6. Data Retention

We retain inquiry and communication data only as long as necessary for business, support, legal, and compliance purposes, then securely delete or anonymize it.

7. Data Security

We apply reasonable administrative and technical safeguards to protect data from unauthorized access, alteration, disclosure, or destruction. No online system can be guaranteed 100% secure, but we continuously improve our security practices.

8. International Data Transfers

Because we serve global buyers, your data may be processed or accessed across multiple jurisdictions as part of international trade and logistics operations.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion or restriction of processing, where applicable.
  • Object to certain processing activities.
  • Withdraw consent where processing is consent-based.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children's Privacy

Our services are intended for business users and adults. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this policy from time to time. Any updates will be published on this page with a revised “Last updated” date.

13. Contact Us

For privacy inquiries, contact us at: